It's no secret that a product's performance and usage will change over time. The . UX Audit begins with a discovery process of understanding the client's unique value proposition and then identifying existing issues and inconsistencies in their product. These discovery findings are then used in our design iteration, testing, and validation.
Before wireframes or design happens, we start to map out the actions a user will take with the new suggested workflow. Story maps are a hybrid of sitemaps and personas.
We hand off any designs or prototypes made on the sprint for you to take to your team and digest.
We wrap of all of this up in a final presentation with all the key findings and recommended solutions to get your product to the next level.
The UX Audit exists to focus on the user experience of your product. If you wish to get insight into your codebase, we also offer a technical audit.